Testimonials

This is the 4th time my mom had to stay at this facility, I have nothing but good things to say about the entire staff. The place is much nicer and cleaner than the last time my mom stayed there. Great, friendly people, very kind, and they are working so hard to make sure the residents are being taking care of. The CNAs are great. The nurses are awesome. The maintenance department staff are so helpful, Elbert M. is a great friendly gentleman. The front desk ladies are always greeting people with a sweet welcoming. Ava, my dog loves the Rehab, and got to know almost everyone since we are there to visit my mom twice a day. My mother is going home next week, and we will miss seeing everyone at VRB. Thank you so much Villa Rancho Bernardo. God bless you all.

Facility is very well-cleaned, the reception area as well as the waiting area feels very welcoming and open. The more I observe and hear the staff engage with the residents, I overall would recommend because the authenticity of their care team is something very much needed in this type of field.

When my father was hospitalized and needed to go to a rehabilitation facility, Villa Rancho Bernardo came highly recommended by our friends and some staff at the hospital. They have state of the art equipments and rehab staff was superb. Dr. Mallo answered all our questions, made it an easier transition. Nursing staff took an excellent care of my father and made him feel comfortable in every way. I know working with elderly is such a challenging job and were so glad we found Villa Rancho Bernardo, they’re one of the reason why my dad is now home and healthy again.

The facility and staff were wonderful especially Ime who was compassionate and attentive towards my mother.  She would always respond if we needed anything,  she treated my mom like family.  Also David from the P/T staff was terrific. He could figure out my mother’s arm sling and fit it properly on her. It is this kind of special care and attention to those who are recovering from serious medical issues that make the VRB facility a 5-Star care center.  We are pleased and very happy to have our 83 year old Mom back at home with us. Blessings to all of the VRB staff.

My mom came here after second knee replacement surgery. She greatly benefited from the physical therapy she received daily and was able to quickly get on her feet. We found the staff pleasant and attentive to all her needs. The nurses were caring and came by quite often to make sure she was comfortable and that she was doing well. There always seemed to be someone readily available and willing to help whenever we needed anything or had a question. The facility was well maintained inside and out. We would surely recommend this facility to our family and friends.

I had visited a few nursing homes but I really like services at Villa Rancho Bernardo SNF. The staff nurses were friendly, caring and doing the best to treat patients like family members. Angela and others always helped me out when I was asking for. Beside the physical therapy group are also amazing people like Matt, Bi, Becky, Jim, Many, Orville, Ian, etc. They were so dedicated to help my wife recovery daily function better. I also thanks to administrators like Joseph Frank, Marlene, Joanne, their support made the process of recovery became easier. I was enjoying every moment there. Best regards.

This is the only place I would put my 83 yrs old Mom , this is her 2nd time at VRB. We have such a good experience here . Staffs are exceptionally the BEST. They’re very competent & knows exactly what they’re doing. Special mention to Raeanne from admission office, Nurse Gretchen, Nurse Lydia, CNA-Martha, & my Mom’s favorite Pt/Rico . They treat my Mom like family. Thank you for making my Mom feel at home. She has the best care at this facility & we highly recommend Villa Rancho Bernardo.

Sadly, my husband died from complications of Parkinson’s disease.  I am filled with gratitude and respect for the staff at VRB.  They took care of all of his needs with compassion and knowledge.  He was kept comfortable, clean and loved by all there.  He passed surrounded by familiar faces and voices right up until the end.  They were especially kind and supportive to me as well.   We were given the proper tutelage to make it through this horrific time.  I am forever grateful……